Wisetail's LMS is built for the unique training needs and challenges of today's restaurant industry.

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Engaging and connecting with employees is even more crucial for restaurants with the increased employee related challenges restaurants face today.


America’s top restaurants choose the Wisetail LMS to build inspired, connected, engaged and well-trained staff for excellent customer service.


Restaurant industry innovators choose the Wisetail LMS to for the ability to support company growth through training programs and operational communication.

Customer Service | Mobile Culture | Communication | Instructor Portal | Reporting & Analytics

Restaurant Industry Challenges in the Modern World

Over the past two years, the restaurant industry has absorbed massive operational changes in regard to employees. More than ever, the ability to recruit and retain talented employees is crucial to success. Restaurants are faced with tough challenges and are looking for ways to reduce time to productivity, increase employee retention, improve operations, reduce costs and risk. All of which can fall under the responsibility of learning, development and training departments – who need modern LMS systems built with these challenges in mind.

Wisetail | The best LMS for Restaurants

Much of the learning management tools and functionality was designed based on real-world feedback from our many restaurant clients. Our LMS was designed to capture the attention of the modern workforce and Millennials, who make up the largest segment of the restaurant employee pool. Our system gives restaurants the ability to connect with employees many of the challenges restaurants face can be addressed through training and communication using the online tools designed to engage them.

Learn more about how our restaurant partners use the Wisetail LMS

What Our Partners Say

“We were looking for ways to brand our employment experience and create a unique culture of learning through the sharing of best practices. Wisetail, which we have branded as ‘ShackSource’, has been a remarkable game changer for Shake Shack!”

Peggy Rubenzer, Shake Shack

 Key Benefits of the Wisetail LMS for Fitness

Improved Communication

Rollout a new menu item and deliver the related training and marketing message to every manager, employee and franchisee in your network simultaneously. Then close the information loop by receiving real-time feedback from the same community.

Front/Back House Management

Pair soft-skill training for Front of House staff with prep & product training for Back of House staff. Add sales strategy and operations training for Management to ensure a cohesive, consistent guest experience.

Limit Access

Providing learning content to staff while limiting your wage liability is vital for restaurants. With our LMS you have the ability to designate where, when, and who can access content – giving you the ultimate ability to train while reducing your risk.

Training for Multiple Positions

Let’s say you have a server who is also a bartender and busser, they require mixed training, and also have two different managers – no problem. With a single user account they will have access to all applicable training content and both managers can track training completions and measure performance.

Better, Faster Training

Don’t wait to train new employees in monthly or quarterly group sessions. Reduce the learning lag and get new hires productive faster by delivering onboard training on your culture and processes immediately upon hiring.

Compliance Training

Seeing the big picture regarding which training has been completed, by whom, in what timeframe – all reported in metrics that are important to your organization – is critical. When completion rates are tied to compliance requirements or compensation, the reporting is essential.

Admin Tools for Managers

Provide Managers & GMs access to admin tools for reporting, user management and enrollment.

Create Brand Ambassadors

Reinforce your message by empowering employees to contribute their own video stories for sharing across the community.


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