Security for your LMS is our utmost priority at Wisetail. Our data centers require two-factor authentication to access facilities, we have dedicated firewalls and our team of engineers is trained in monitoring solutions and backup and disaster recovery.

Physical Security

Our infrastructure is hosted in 2 secure data centers across North America.

All data centers require two-factor authentication to access all facilities. They feature electromechanical locks controlled by biometric authentication and key-card entry.

Access to our secure sub-areas, monitored by closed-circuit video surveillence, is granted on a role-specific basis.

Network Security

We use a dedicated firewall and VPN services to block unauthorized system access.

All systems are run using hardened, patched OS.

We engage in a PEN test at least once per year. Any vulnerabilities are immediately made a top priority.

Operational Security

Systems access is logged and tracked for auditing purposes.

We implement fully documented change-management procedures.

Application Security

At Wisetail, we train our engineers in writing and maintaining secure applications.

We manage an up to date Free and Open Source Software register that is monitored for vulnerabilities in our dependancies.

We employ a wide range of monitoring solutions for preventing and eliminating attacks to the site.

Unique usernames and passwords are required to access your Wisetail LMS.

The LMS supports Single Sign-On (SSO), which requires clients to be authenticated via their identity provider with SAML assertions.

The LMS is entirely rights and role-driven. Learners only see what they have been given permission.

@work feature. The LMS can restrict access to modules using white-listed IP addresses.


We require our clients to purchase a SSL Certificate in order to run sites in secure mode. Secure mode means that data exchanges with our LMS will be transmitted over HTTPS.

Backup & Disaster Recovery

Our team conducts nightly data backups, and we maintain a secure Disaster Recovery Plan that is tested at least once a year.

What Our Partners Say

“Since implementing the Wisetail solution it has really freed my team up. Not having to worry about an old archaic on-premise system has really been benificial for us.”

Randy Krzyston Jazzercise | Tech Director
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Wisetail and GDPR

We’ve studied GDPR guidelines to ensure our products and contracts are up to date with data privacy laws in advance of May 25. Wisetail gives clients unfettered access to and control over their user data. Personal information and transcripts are readily available and simple to manage, allowing clients to quickly and easily respond to requests for a user’s data. More information around our data processing agreement can be found here.

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