Hello Alfred: Adapting to the New Norm
Hello Alfred has made a significant switch to how it operates in a very short amount of time. Before the pandemic, the company provided an array of task-oriented consumer services, ranging from laundry to dog walking. Since entering this new normal, at-home services can no longer take place. In response, its leaders pivoted the entire business model to an offering called “Alfred Delivers.” Their LMS, the Batcave, has been essential to company-wide communication and coordination now more than ever. Watch Hello Alfred discuss how this business shift happened and how they have leveraged their LMS to educate employees across 20 different cities on this new program.