Webinars on Demand

Tips, tricks and best practices from the Wisetail team and our client community.

The Rise of the LMS as a Company Culture and Customer Experience Tool

Not only do the vast majority of people choose where to shop based on customer experience, but they’re willing to pay more for a quality experience. To better understand the relationship between customer experience, company culture, and brand story, we conducted a survey of 102 HR and L&D professionals. Our Client Success experts Rachael Nordby and Ryan Kramer are on hand to talk about the results of the survey, as well as how Wisetail’s hundreds of retail, franchise, and restaurant clients weave brand story into training.

Rachel Shperber joins to talk about how REI’s LMS, Spark, opened up new training avenues for the cooperative’s 160 stores, distribution centers, and headquarters. Rachel has served as Senior Talent Program Manager at REI for the last three of her 12-year career in learning and development.

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New Year, New LMS: Best Practices Moving into 2020

Whether you’re looking for inspiration to reinvigorate your LMS for the year ahead or just curious about how other L&D professionals do their thing, you should check out this webinar.

We’ve rounded up some best practices from our clients, including Copper Cellar, Evergreen, Hello Alfred, and True Food Kitchen, to provide you insight, inspiration, and something you can bring back to your own platform. Our CX team will walk you through the most innovative, creative, and thoughtful practices from our client sites. Tour these examples and spur a little creative thinking to start the new year.

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The Melt Shop + Wisetail Webinar: Using Internal Marketing to Increase Employee Engagement

One of the main goals of an L&D professional introducing employees to their first LMS is to achieve buy-in and high adoption rates right from launch. Georgette Vlangos, who has 18 years of experience in the L&D industry is a longtime Wisetail admin, having first operated Chopt’s Wisetail LMS. Now she’s an admin for The Melt Shop’s platform, The Cheeseboard. It’s the first LMS implemented at The Melt Shop, so having a strategy in place ahead of time was essential. Join Georgette and Ryan White from Wisetail to discuss the successful tactics she used to roll out this LMS to her users.
During this webinar, we cover:

  • Successful strategies for rolling out an LMS, specifically to employees who are transitioning from paper based training
  • How incorporating your company’s marketing into launch plans and modules can increase engagement
  • Effective methods of module building utilizing Wisetail’s array of media types
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The Melt Shop

California Pizza Kitchen + Wisetail: Creative Menu and Training Rollouts that Educate and Engage

For a company with over 10,000 employees, it’s important to effectively communicate new menu rollouts and initiatives. California Pizza Kitchen has mastered the art of doing this through their LMS, The Proof, which has proven to increase training completion and overall engagement with their site. Join Kirby and Veronica from CPK and Ryan Kramer from Wisetail to learn the tips and tricks this L&D team has used to educate and validate employees on new menu rollouts. Come learn how they raise the roof with The Proof.

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Nobu Restaurants + Wisetail Webinar: Why Creating a Great Learner Experience Matters

Join Stefanie Eigen, Corporate Training Director at Nobu Restaurants, Lana Dalton, Internal Marketing Specialist at Wisetail, and Rachael Nordby, Client Experience Lead, to walk through Nobu’s approach to training and explain how to strategically take advantage of the features and functionality of the Wisetail LMS to create a clearly defined learner’s path.
During this webinar, we cover:

  • Tips for designing an easy to navigate and aesthetically pleasing homepage
  • How to utilize the pages function of the LMS to organize groups of content
  • Creative techniques to organize training content within module
  • Overall learning content layout and mapping strategy
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World of Nobu
Wisetail LMS webinar with client MM. Lafleur.

MM.LaFleur Webinar

Wisetail President Ali Knapp sits down with Emily Code and Hanna Freedlund of MM.LaFleur to discuss how MM.Lafleur is changing the retail landscape by offering various ways to shop and empowering their customers.

See how MM.LaFleur approaches training to build engagement and drive the customer experience.

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SkiftTable + Union Square Hospitality Webinar: Enlighted Hospitality is the New Normal

Join Skift Table Founding Editor Kristen Hawley and Erin Moran, Chief Culture Officer of Union Square Hospitality Group to explore how restaurant leaders are adopting new strategies to interact and engage with their employees. They will examine the theme from both an operational context and within the larger industry ecosystem, providing a broad analysis about how restaurants are connecting with employees at every available touchpoint.

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Wisetail LMS webinar with Union Square Hospitality Group and Skift Table.

Torchy’s Tacos

Wisetail’s Hudson Magee sat down with Cristian Goff, Manager of Learning & Development at Torchy’s Tacos, and explored L&D strategy behind Torchy’s explosive growth.

With over 88% user adoption across 60+ locations with Wisetail’s LMS, Torchy’s has set the bar for training and development.

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Noodles & Co.

Join us for a chat With Tanny Nanda, Former Learning & Development Manager for Noodles & Co.

We cover:

  • L&D shifts and how they’ve affected his programming at Noodles & Co.
  • Tanny’s experience with Wisetail at Noodles & Co.
  • Onboarding training vs. continuous training – how to do both more effectively
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Join Wisetail Sales Engineer Casey Vermette discussing how FlyWheel uses the Wisetail system.

In this webinar you will learn how Flywheel is using Wisetail to:

  • Serve as the hub for all Flywheel locations
  • Create effective and engaging training content
  • Drive engagement through branding and culture
  • Maintain a dynamic workforce
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Erin Moran: Leveraging Culture as a Competitive Advantage

In this keynote, Erin discusses the challenges of defining culture and providing a great place to work, leading change, and the lessons learned along the way.

You’ll learn:

  • Why the war for talent is shifting towards purpose-driven work
  • How the various parts of a business contribute to culture
  • How to use growth to advance culture
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